28 March 2024
Since 1 March 2024, the social internet tariff (with or without other services), now called the Social Internet Offer, replaces the former social tariff.
Anyone who already enjoyed the social tariff before 1 March 2024 by means of a monthly discount on the subscription fee and on any call charges will in principle keep it as long as the entitlement remains unchanged and there is no change of operator, subscription formula, address or technology.
More information on the ‘old’ social tariff can be obtained from BIPT’s Social Tariff service on 02 226 89 41 (every working day between 09.00 and 12.00) or at https://www.bipt.be/consumers/social-tariff.
Anyone requesting the Social Internet Offer from 1 March 2024 will do so via his/her telecom operator. The Social Internet Offer is only offered by Proximus, Telenet and Voo. The monthly maximum price is €19 for a fixed internet connection or €40 for a fixed internet connection in combination with another telecom service (TV, fixed telephone, mobile phone). The right to the Social Internet Offer will be checked with the FPS Economy via your operator.
More information on the Social Internet Offer can be obtained from the FPS Economy on the general contact centre number 0800 120 33 (every working day between 09.00 and 17.00), via the e-mail address info.eco@economie.fgov.be .